Privacy Policy for silevontrae.com

Your privacy matters to us at silevontrae. This policy describes how we collect, use, and protect your data.

Introduction to Our Privacy Policy

At silevontrae.com, we are committed to protecting your personal information and handling your data with transparency and respect. This privacy policy aims to explain which types of data we collect, why we collect it, and how you can exercise your rights regarding your information at any time.

This document outlines our practices in accordance with Australian Privacy Principles (APPs) and relevant laws. We strive to ensure your experience is secure, clear, and that your data is handled only for specific, lawful purposes. We regularly review our policies for ongoing compliance.

Data We Collect and How

We collect information you provide directly and details collected automatically when you use our website or services. Data may include names, contact information, and device details.

Directly Provided Information

  • Full name and preferred contact details submitted via forms
  • Information provided during account registration or updates
  • Messages or contact requests sent through our website
  • Billing or transaction data for purchases or subscriptions
  • Preferences shared for marketing or communication purposes

Automatically Collected Data

  • IP address and device identifiers for security monitoring
  • Usage statistics about page visits and interactions
  • Browser type, operating system, and device specifications
  • Cookie data for website preferences and session activity
  • Geolocation or time-zone information where permitted

How We Use Your Data

We use your information to provide services, improve user experience, meet legal obligations, and communicate relevant updates or offers.

  • Delivering website features, content, and support
  • Processing orders, payments, or account updates
  • Personalising your experience on our services
  • Sending administrative or marketing communications
  • Analysing trends for performance improvements
  • Meeting obligations under applicable data privacy laws
  • Preventing fraud, misuse, or unauthorised access

Our Commitment: We remain dedicated to keeping your information secure, managing it responsibly, and upholding your privacy rights under all circumstances.

Data Sharing and Disclosure

Your data may be shared with trusted partners and providers for processing or legal requirements, never for unrelated third-party marketing.

Use of Service Providers

We engage reputable vendors for site hosting, analytics, and support, each contractually bound to safeguard your personal data.

Compliance With Legal Obligations

We may disclose data where required by law, regulation, or in response to valid legal requests.

Anonymous Data and Statistics

Aggregated data may be used for analysis without identifying individuals.

Your Choices and Rights

You have rights to access, correct, delete, or restrict use of your personal data. Requests can be submitted at any time by contacting us.

  • Access personal data we hold about you
  • Request corrections to your information
  • Request permanent deletion of your data
  • Obtain your data in a transferable format
  • Object to direct marketing uses of your data
  • Limit how we process specific information

For requests or questions about your privacy, contact our team using the information provided at the end of this policy.

How We Protect Your Data

Security measures including encryption and regular audits help protect against unauthorised access, misuse, or breaches.

Technical Safeguards

  • Use of secure servers and encrypted connections
  • Firewall and intrusion detection systems
  • Regular security updates and vulnerability checks
  • Controlled access permissions for staff

Organisational Measures

  • Staff training on privacy and data protection
  • Internal reviews of privacy compliance practices
  • Policies for minimal necessary data access
  • Designated privacy officer overseeing compliance

Data Retention Practices

Personal data is retained only as long as necessary for the purposes set out in this policy or as required by law and regulations.

  • Account details maintained during active use
  • Interactions tracked to improve site features
  • Records of contact requests and support queries
  • Transaction and billing data held for legal terms
  • Consent-based preferences and opt-out requests recorded

All information is reviewed for deletion when no longer necessary.

International Data Transfers

Personal data may be transferred internationally in compliance with Australian law and protection standards.

  • Contracts ensuring data security with overseas partners
  • Regular review of international vendor practices
  • Safeguards including encryption and anonymisation
  • Assessment for adequate protection before transfer

Cookies and Tracking Technologies

Cookies help us enhance your web experience. You can control or disable them in your browser settings at any time.

Types of Cookies Used

  • Enable core website and security functions
  • Help analyse site usage and improve features
  • Store your settings and display preferences
  • Support live chat and multimedia options

You can adjust cookie use by updating browser preferences.

Updates to Privacy Policy

Our privacy practices may be updated to reflect operational, legal, or regulatory changes. Revisions will be posted here with new effective dates.

  • Updated policy posted on the silevontrae.com site
  • Direct notice for major policy updates
  • Review encouraged after significant changes
  • Date of last revision listed at start of policy

Continued use of our services indicates agreement with the updated policy.

Contacting Our Privacy Officer

Please use these contact details for privacy-related questions or requests.

silevontrae

66 Clarence Street, Sydney, NSW 2000 Australia

Phone: +61-3-8908-8061

Email: content@silevontrae.com

Last updated November 19, 2025

Effective from November 19, 2025